A Review on E-Tailing

This is a review on a post on e-tailing dated 18 June 2007 from My E-Commerce blog. It is about OpenTable.com, an innovative EC business model for restaurants. It allows customers to make online reservations anytime and anywhere, immediate cancellation, or leave messages to the restaurants.

The website allows you to narrow searches for restaurants to specific areas and types of cuisines.

You can then check the availability of seats on your requested date and time. It is convenient because it can be done outside business hours and customers do not have to purposely stop by the place to book a place. The system can also help the restaurants to familiarise with their customers’ preferences. At present, there are about 10,000 restaurants using OpenTable! Read more on OpenTable’s online reservation system.

As for Malaysia, a new site http://www.theqguides.com/ has started offering online reservations.

There are about 20 restaurants participating in it, mostly located around KL areas. Its function is similar to OpenTable. Customers can also earn points for each successful dine with a minimum value spent, almost like the Dining Rewards Program at OpenTable.

Overall, there are still not many restaurants with online reservation services. However, it is slowly starting up. Hopefully, Malaysians will start to see the benefits of such feature and encourage the list of restaurants joining in the system to grow in the future.

1 comments:

Frat Mustard October 16, 2009 at 1:42 AM  

Thank you so much for the write-up. Our list of restaurants are steadily growing and so is our user base.

It is a new idea in Malaysia and therefore education & reach are among our greatest challenges.

We believe that theQguides.com will revolutionize the dining landscape in Malaysia... so we are working hard... as hard as we can. We have so many supporters and we don't want to let them down.

Thanks again from all of us at theQguides.com .

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Ab0uT uS

This blog is created for the purpose of our Universiti Tunku Abdul Rahman (UTAR)'s E-Commerce subject for the May 2009 trimester. The 4-week posts will feature various e-commerce related topics. The members are: a new guy in Group 4, a girl whose name sounds 'risky', a 'fat' girl who is not fat, and Gloria the girl who's named after an animated hippo

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